Customer Feedback

Long after they've returned home, your guests still have a lot to say about our products - just have a read below.

Oh, and for the record, if you want some of our product for home use, just drop us a line and we'll try our best to get you sorted.

I have stayed at a NZ Heritage Hotel & used the Manuka Spa range toiletries, I really like the Green Tea & Manuka extract hydrating body balm & body wash. Can you please advise if I am able to purchase these products for use at home anywhere.

Kim - United Kingdom

I stayed at the George in Christchurch last Saturday and was impressed with the moisturiser they provide to each room.  Can I purchase the moisturising cream direct for my personal use?

Colin - Australia

Can I order a box of your makeup remover towelettes? I used them recently at the Kingsgate Hotel in Wanganui, they were brilliant

Gayelene - New Zealand

I was on a flight to Auckland on an Air New Zealand plane and received the 'Great Start to the day Breakfast Bar' It was the most delicious breakfast bar I have ever had. Would you please advise me where I am able to obtain these from. Any information would be gratefully received.

Ann - New Zealand

When recently on holiday in New Zealand, we had the pleasure of experiencing your Koha Spa products at The Waters in Kina Beach. Is it possible to have some sent to Sydney for personal use?

Leonora - Australia

I recently stayed at Ayers Rock resort and absolutely loved the body balm that was available in the room. Can you please advise if I can purchase this? It is the WIRU (Indigenous skincare), Quandong (wild peach) & wattle seed body balm.

Stephanie - Australia

Hello I am interested in buying just one or two boxes of your Porters, classic blend tea. Do I need to order through you or is there somewhere in the Wellington region I can buy it as its the best tea I have tasted.

Tracey - New Zealand

Hi, I recently stayed at the Lakefront Motor Lodge in Taupo where they had your lovely Porters Pure Ceylon tea, best tea I'd had in years. Could you please tell me as an individual where I could purchase some?

Freida - New Zealand

I was recently at the Paihia Pacific Resort Hotel that stocked your Forest & Bird Restorative Body Lotion.  I was extremely happy with this product and want to know if it is for general purchase in amounts larger than the hotel/motel version of 35ml?

Joanna - New Zealand

I have recently stayed at a few I the Heritage Hotels throughout NZ and LOVED the manuka spa products you have especially the restorative bath bag, is there any way of purchasing some of the products? Or could you point me in the right direction of where I can purchase these amazing product

Alicia - United States of America